Below is a list of frequently asked questions that we hear from our customers.
Q. What does PoojaMandirs.com do?
A. We build pooja mandirs in different sizes and provide many custom options to choose based on your desires. You have the freedom to select different dimensions (width, length, and height), stain colors, storage options, temple layouts, and many more to make your temple unique and special.
Q. How do you price your pooja mandirs?
A. We categorized our pooja mandirs with different collections, and each collection has a base price mentioned in the corresponding product pages. Additional price is added based on upgrades selected on top of the base model.
Q. Do you ship your pooja mandirs?
A. Yes, we ship our pooja mandirs all over the USA.
Q. Do you keep pooja mandirs in stock?
A. At any given point, we try to keep a couple of pooja mandirs for display purposes. We take custom orders, build them in a few weeks, and deliver to the clients. Once a pooja mandir is completed, we upload photos onto our website, www.poojamandirs.com and our facebook page www.facebook.com/custompoojamandirs
Q. How do I choose my pooja mandir?
A. Clients can select any model from our collection and customize it based on their needs and wishes.
Q. How do you help me choosing and customizing my pooja mandir?
A. We spend a lot of time with our customers to fully understand what they want and explain how they can choose and customize their mandirs.
Q. What is the average time to build a pooja mandir?
A. Currently, once an order is placed for a custom pooja mandirs, we take 9 to 12 weeks based on the size and upgrades selected.
Q. How do you price your pooja mandirs?
A. All our pooja mandir collections have base prices, and we offer many upgrades on top of our base models. The total price is calculated based on the base price and selected upgrades.
Q. What are the upgrades you offer?
A. Here are some of the upgrades we currently offer:
- Drawers instead of Doors: You can choose to have a drawer(s) in the middle and door(s) in the right and left.
- Pullout Trays: You can have just one pullover tray in the middle if that is sufficient.
- Full Back Covering with Wood
- Semi Back Covering with Wood, Trim, Bells, and Hanging Diyas
- Full back covering with a Wood Framed Mirror
- Designed Ceiling
- Temple Pillars/Poles: There are many designs from simple to more elegant
- LED Recessed Lights: Minimum 3
- Steps on Top of the Temple Base: To keep small idols.
Q. Do you ship your mandirs from India?
A. No, all our mandirs are made in the USA.
Q. What is your return and exchange policy?
A. We don't offer returns or exchanges as we make custom pooja mandirs with specs agreed with the clients. For shipping orders, once the mandir is ready, we send pictures to the clients to get their confirmation of the completeness. Once they confirm, the mandir is shipped to them. For pickup clients, they get a chance to inspect the finished product in person before taking with them.
Q. What kind of material you use, and where do you buy them?
A. We use premium material that lasts longer. We buy raw material from local lumber shops.
Q. What kind of wood you use?
A. We use stain grade Red Oak Ply, Pine molding, and trim. Columns/Poles come in a variety of wood species that include Red Oak, Maple, Cherry, Alder, Pine, etc.
Q. What are the different stain/color options you have for your pooja mandirs
A. We offer a wide range of stains. Here is the link to see different stain options. Please look at the Colors page for details.
Q. What are the minimum and maximum dimensions of your pooja mandirs?
A. Our mandirs start from 36in.(L)X12in.(D)X48 in.(H) and go up to 90in.(L), 24in.(D), 96 in.(H). Customers can select any size between these min and max dimensions.
Q. Do you sell pooja mandir accessories?
A. Yes, we do. We sell bells, hanging diyas, and decorative garlands.
Q. How do I pick up my mandir?
A. Based on your mandir dimensions, we suggest a vehicle. If your mandir is below 4 feet wide, you may fit in a five-seater SUV. If it is over 4 feet, you may need a seven-seater SUV or a Mini Van. If your mandir is over 6 feet, you need a trailer like UHAUL.
Q. How do you pack and ship my pooja mandir?
A. We pack our pooja mandirs very carefully for shipping by creating a custom wooden box with 3/8" plywood sheets and secure the mandir inside by removing sensitive items and placing them inside of the mandir so that they are not exposed to possible damages during the transit. We try not to exceed 48" height for the crate if the mandir specs allow avoiding trip over hazards. We use very reliable and reputed national freight carriers to ship our mandirs. So far, all our clients received their mandirs very safely. The custom wooden box packing is helping much. As we make custom pooja mandirs, we don't have a generic installation manual. We provide unboxing instructions over the phone, emails, and video calls. We always encourage our clients to reach us with any questions for unboxing.
Q. Can I dismantle my pooja mandir?
A. All our pooja mandirs can be dismantled into at least two segments: bottom and top.
Q. Once I place an order for a pooja mandapam, do you share work in progress pictures at every logical step of the building process?
A. Yes, we share pics at every logical step.
Q. Can I make changes to my puja mandap dimensions once the work is started?
A. We can't accommodate changing dimensions once the work is started as it impacts the whole structure, but we will allow changes that don't fall under structural changes.